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Deputy Assistant Secretary General for Human Resources






NATO Headquarters, Brussels, Belgium

Deputy Assistant Secretary General for Human Resources


The Deputy Assistant Secretary General for Human Resources (DASG/HR) is the Organization’s focal point for HR leadership and management. He/she oversees the delivery of all HR services for NATO’s Brussels-based 1100-person International Staff (IS). The incumbent also acts as the overall champion for thought leadership and policy development across all NATO entities (a combined population of 6000 civilian staff members). He/she reports to the Assistant Secretary General for Executive Management (ASG/EM).

This is a senior management position that works with NATO member Nations and Organizational leadership on shaping the size, structure and capacity of NATO’s civilian staff and the Organization’s ability to deliver on its strategic objectives. The incumbent must be able to manage and lead the HR team during a period of change in the Organization, which will require managing ongoing business while also championing change.

NATO HQ is looking for an outstanding individual, recognised by peers as a leader in the HR field and with extensive senior management experience as well as being abreast of the latest theory, best practices and tools within management in general and within HR in particular.

He/she leads and manages a staff of 50 people with 3 Section Heads: Management and Organizational Support (recruitment and talent management); Staff Services (pay and benefits, personnel support); and HR Policy and Strategy Coordination (IS and NATO-wide HR policy).

He/she is the champion of the HR Strategy which is positioning HR as a strategic business partner for the IS and ensures that the Organization is flexible, diverse and ready to meet future operational challenges. He/she is the HR process owner, and chairs or represents the HR function on numerous external and internal committees. In a multinational A 52(2013)

environment, he/she encourages harmonious labour-management relations, improves organisational effectiveness and resolves workplace conflicts.

Key challenges facing the successful candidate for DASG/HR will include:

1. Continue implementation and execution of the IS HR Strategy to ensure that NATO attracts, retains and develops a diverse and flexible cadre of highly qualified staff who can adapt to and deliver on the evolving priorities of the Alliance;

2. Prepare for the Transition to the new NATO HQ;

3. Champion the migration of HR services delivery to a new Enterprise Resource Planning (ERP) system;

4. Contribute to the establishment of a NATO wide Shared Services model for HR and coordinate efforts towards a "one NATO culture" through common policies and standards:

5. Manage the relationships with Nations, senior management, representatives of staff and other NATO bodies in a context of constrained resources.

In addition to the application form, candidates are expected to submit a Word or pdf document, maximum of two A4 pages, summarising their views on the key (and possible other) challenges, and how they would address them if selected for the position.



The incumbent must:

hold a university degree from an institute of recognised standing, preferably with an emphasis on HR or a management discipline;

have at least 10 years of progressively responsible experience in the field of human resources or management, preferably at an organisation of comparable size in either the public or private sector;

have at least 10 years of people management experience, including recent experience in senior-level leadership positions;

have an in-depth knowledge of HR concepts and theories;

have experience facilitating high-level dialogue and proactively finding solutions;

have experience working in a politically sensitive and multilateral environment where various interests are at stake;

possess the following minimum levels of NATO’s official languages (English/French): V ("Advanced") in one; I ("Beginner") in the other.


The following would be considered an advantage:

work experience in an international organisation and familiarity with international civil service challenges and best practices;

experience in the migration of one or more entities from a distributed HR services model to that of a shared HR services organisation;

experience in deploying HR aspects of ERP solutions.


Planning and Execution

Identify and address Organizational HR needs for the short- and long- term. Identify opportunities for innovation and change; plan and implement them. Exercise overall management of HR and its staff while managing a complex agenda.

Expertise Development

Develop HR policies, ensuring alignment with the strategic objectives of the Division and the Organization. Provide advice on policy and procedural matters to senior staff, IS and the Secretary General, ensuring consistency with NATO standards and regulations. Communicate complex concepts, strategies, and policies clearly and concisely. Write and present reports containing statistical data and policy analysis, being prepared to share results with high level representatives from across the Organization and unclassified information to the Coordinated Organisations.

Representation of the Organization

Assist and represent, when so delegated, the ASG/EM in committee meetings concerning budgetary, financial or contractual matters. Chair the Advisory Panel on Administration, with representation from the civilian HR offices of all NATO bodies and military commands. Represent IS management on the Joint Consultative Board, made up of representatives of the staff and management NATO-wide. Chair the Staff Centre Customer Service Board. Represent the Secretary General as required within the context of Coordinated Organisations. Represent HR as the prime authority on staffing and management issues to the IS, International Military Staff (IMS) and Delegations.

Policy Development

Oversee the periodic review of HR policies, practices and planning to ensure ongoing relevance as well as continuous improvement in terms of meeting the needs of all of NATO's Divisions. Oversee the implementation of HR policies approved by senior management, such as recruitment, performance management, pension and retirement.

Project Management

Direct, guide and participate in multiple HR processes, programmes and project implementations such as Shared Services, Transition to the new HQ, and ERP to achieve HR and NATO strategic objectives. Participate in the preparation, revaluation and updating of HQ contingency plans so that HR operations will remain functional at a basic level.

Stakeholder Management

Work with the Budget Planning and Analysis Section to ensure harmony between the financial and human resource elements of decision making, including contractual aspects. Facilitate consensus through dialogue, both uni-laterally and multilaterally, with member Nations. Make presentations, participate in and/or chair committee meetings. Consult, inform and lead proactive dialogue with the elected members of the Civilian Staff Association in an effort to build consensus and support. Collaborate with persons of interest regarding HR policies. Target HR communications to appeal to HQ-wide personnel. Create a solid resource network and enhance HR standing throughout the Coordinated Organisations.

People Management

Direct and supervise the work of HR staff. Create a motivating and effective workplace. Provide in-depth mentoring, coaching and training opportunities and be available to offer guidance at critical moments. Ensure that all staff under his/her responsibility are clear on Organizational, Divisional and Directorate objectives. Provide regular and fair feedback on performance, informally as appropriate and via the Performance Review and Development (PRD) system. Participate in a collegial review of performance to discuss possible development and mobility opportunities for individuals, identify high potentials and help ensure common standards are applied in the process. Contribute information to the Establishment Committee and make recommendations for contract renewal or conversion decisions with the best interests of the Organization in mind. Participate in recruitment procedures for vacant posts in the Directorate in accordance with NATO recruitment guidelines.

Organisational Efficiencies. Identify and act on opportunities such as the ERP or Transition to the new HQ to improve HR policies, staff well-being and the efficient running of the Organization. Solve cross-sectional issues by applying innovation and determination. Financial Management. Participate in the development of the HR annual and revised budgets, clearly identifying HR, Divisional and Organizational priorities. Support innovation when dealing with budget restrictions and inflexible deadlines.Vision and Direction. Possess the stamina and inspiration to engage staff in efforts to modernise NATO and work efficiently and creatively with constrained resources. Lead the effort to better communicate with and understand HR clients and customers. Develop and formulate strategic goals and objectives for HR, in line with Division and Organization objectives. Knowledge Management. Keep abreast of developments in the HR field in both private and public sectors.Perform any other related duty as assigned.


The incumbent reports to the ASG/EM. He/she oversees working relationships with senior line managers of the Divisions and Independent Offices. He/she will liaise frequently with HR representatives in the Coordinated Organisations, Host Nation Authorities, IMS, Delegations, HR officials in other NATO bodies, and Civilian Staff Association.


The incumbent must demonstrate:

Achievement, Change Leadership; Conceptual Thinking;Developing Others; Impact and Influence; Initiative; Leadership; Organisational Awareness; Self-Control.


Contract to be offered to the successful applicant (if non-seconded):

Definite duration contract of three years; possibility of renewal for up to three years.

Contract clause applicable:

This is a senior post of specialised political nature in which turnover is required for political reasons. The successful applicant will be offered a 3-year definite duration contract, which may be renewed for a further 3-year period. The maximum period of service in this post is six years.

If the successful applicant is seconded from the national administration of one of NATO’s member States, a 3-year definite duration contract will be offered, which may be renewed for a further period of up to 3 years subject also to the agreement of the national authority concerned.

Serving staff will be offered a contract in accordance with the NATO Civilian Personnel Regulations.


Applications, indicating the staff vacancy number and job title, must be submitted using the NATO application form, which is available on the external internet Recruitment web site (

Closing date for applications: Monday, 13th January 2014.

When returning the application form via e-mail (strongly recommended), a maximum of two attachments in A4 format using WORD may be included. In addition to the application form, candidates are expected to attach a document, maximum of two A4 pages, summarizing their views about the key challenges for the post (and possibly other challenges), and how they would address them if selected for the position (see para. 1 of the vacancy notice)


it is imperative that the subject line of your e-mail indicates the Staff Vacancy reference number and the Division concerned only (i.e. A 52(2013) EM-HR). Your application will not be taken into consideration if this information is omitted from the subject line of your e-mail. In addition, please do not send your e-mail using the Microsoft Outlook sensitivity level "Private", as your e-mail will not reach us, and your application will, therefore, be lost.

Please note that only applicants who succeed in the initial screening will receive a response. In order to follow the status of a vacancy please refer to the web page "update on previous vacancies" on the NATO employment web site (

Please note that the vacancy notice will disappear from the NATO web site upon the closing date for receipt of applications. You are therefore advised to download a copy of the vacancy notice prior to the closing date, as you will not be able to obtain a copy after this date.

Due to the broad interest in NATO and the large number of potential candidates, telephone, e-mail or telefax enquiries cannot be dealt with.

Please note that we accept applications electronically without a photograph and without a signature at this stage in the process.

Appointment will be subject to receipt of a security clearance (provided by the national Authorities of the selected candidate) and approval of the candidate’s medical file by the NATO Medical Adviser.

Applicants who are not successful in this competition may be offered an appointment to another post of a similar nature, albeit at the same or a lower grade, provided they meet the necessary requirements.

Please note that we can only accept applications from nationals of NATO member countries.

NATO is an equal opportunities employer, and does not discriminate on the grounds of gender, race or ethnic origin, religion, nationality, disability, age or sexual orientation.

NB: Please note that the International Staff at NATO Headquarters in Brussels, Belgium is a non-smoking environment.


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