Beint á leiđarkerfi vefsins
Fara á forsíđu EURES

Laus störf

2.3.2015

Icelandic speakers for customer service and technical support position in Ljusdal, Sweden

Teleperformance is the world leading provider of outsourced CRM and contact center services. Our mission is to deliver outstanding customer experience at every single opportunity, as a result of our commitment, passion and dedication to excellence. In so doing, we create opportunities and value for employees, clients, customers, communities and shareholders. We have been serving companies around the world providing superior results in managing their customer care, technical support and debt collection programs. We are represented in over 50 countries and have more than 100.000 employees. To learn more, visit http://www.teleperformance.com/

 

Do you want to work with customer service and technical support the world’s best known software company? Then keep on reading!

After been working with the client for more than a year, we are now looking for two additional Icelandic speakers to join our team in Ljusdal. Our top priority is to give our clients’ customers the best experience the first time, every time. Therefore we are looking for candidates whom are willing to do their best at all times and enjoys working and servicing a lot of different customers. You will be the direct representative for both Teleperformance and the client when it comes to customer contact and service. Therefore we expect you to have good communicative skills and are able to stay calm and focused in a fast pace environment.

Requirements

- Great software and hardware knowledge

- Comfortable communicating via phone, chat and mail

- Professional approach towards the clients’ and Teleperformance customers

- Ability to learn and use web-based tools

- Organized, motivated and punctual

- Speaks and writes fluent Icelandic

 

What we offer

- Client specific product training

- Economical start package (8000 SEK before tax)

- Reimbursement of your initial travel costs

- Pre-paid motel/hotel room for two weeks before getting your own apartment 

- Health benefit of 500 SEK per 6 months for healthy activities

- Great possibilities to develop yourself professionally and personally

- Possibility to be a part of Teleperformance training program and become a managerk

 

The recruitment process is ongoing so make sure to apply today at www.teleperformancecareer.com

You are welcome to contact Jeppe Kornum at +46706146322 or at jeppe.kornum@se.teleperformance.com, if your have any questions.

Our philosophy is “Transforming Passion into Excellence” – If you have a passion for customer service, together with Teleperformance Nordic, you can transform it into Excellence!


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